- Categories:Service support
- Time of issue:2019-08-21 00:00:00
★ Pre-sale service
1. Warmly receive users' visits, quickly handle related calls, letters, faxes, emails and other inquiries, and answer users' related business matters in detail.
2. To help users select the required products, provide a comprehensive and detailed introduction to the technical indicators and performance of the products, so that users can choose products economically and accurately.
3. For special products, our company will design and manufacture pertinently according to user requirements.
★ In-sale service
1. Strictly fulfill the contract terms, organize production in accordance with the contract requirements, and deliver on time with quality and quantity.
2. Provide auxiliary materials of the product with the goods according to user needs, and provide technical data other than the normal equipment with the goods.
3. Our company will follow up and guide the special products ordered by users.
★ After-sales service
1. Our company implements a 24-hour service in place system, that is, after receiving a notification that users need to provide services, after-sales service personnel provide services within 24 hours.
2. When users need to provide technical support during use, our company dispatches technical personnel to provide services for free in time to meet user requirements.
3. Our company will strictly follow the requirements of the quality management system procedures, establish user files and implement regular return visits, listen to users’ opinions, conduct statistical analysis on user suggestions and related quality issues, continuously improve product quality and service levels, and continue to pursue products And the perfect service to meet the needs of users.
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The main products of our factory are: seedbeds, mobile seedbeds, tidal seedbeds, seedbed accessories, etc. Reproduction nets, and fence nets around greenhouses and factories. The product specifications are complete and the quality is reliable.
Matun Industrial Zone, Raoyang County, Hengshui City, Hebei Province
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